Some of the most expensive agreements in your company are made out loud. A discount to close the deal, payment terms stretched to keep a customer happy, a renewal confirmed verbally in a call. Granola captures all of it. And then the invoice goes out at the old rate, the reminder ignores the terms you just agreed, and the renewal date passes quietly, because the notes and the administration have never met.
Nance reads your Granola notes and treats agreements as things that should happen. Pricing discussed in a call is checked against the invoice that follows. Payment terms agreed in a meeting show up in how the debtor is handled. A promise with a financial consequence becomes a finance task instead of a forgotten sentence. The conversation stays in Granola; Nance makes sure the bookkeeping keeps its word.
